NOOKMONT ("we", "our", or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how your personal information is collected, used, stored, and disclosed when you visit or make a purchase from nookmont.com (the "Website").
By using our Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our Website, place an order, contact us, or interact with our services, we may collect certain information, including:
Personal Information
- Full name
- Billing and shipping address
- Email address
- Order information
- Payment information processed through secure third-party payment providers
Device Information
When you browse our Website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on the Website
- Website interaction data
This information helps us improve website performance, security, and customer experience.
2. How We Use Your Information
We use collected information for the following purposes:
- Processing and fulfilling orders
- Providing customer support
- Sending order confirmations and updates
- Managing returns and refunds
- Improving our products and website experience
- Preventing fraudulent transactions
- Complying with legal obligations
We only collect and process information necessary to provide our services.
3. Payment Information
All payment transactions are processed through secure third-party payment providers.
NOOKMONT does not store complete payment card information on our servers.
Payment information is handled according to the privacy policies and security standards of the applicable payment providers.
4. Sharing Your Information
We may share your information only when necessary to provide our services, including:
- Payment processing providers
- Shipping and fulfillment partners
- Website hosting and technology providers
- Analytics and marketing service providers
We do not sell, rent, or trade your personal information to third parties.
5. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to:
- Maintain website functionality
- Remember customer preferences
- Analyze website traffic
- Improve user experience
You may control cookie settings through your browser preferences.
6. Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online transmission method can be guaranteed to be completely secure.
7. Your Rights
Depending on applicable laws, you may have rights regarding your personal information, including:
- Requesting access to your personal data
- Requesting correction of inaccurate information
- Requesting deletion of personal information
- Managing communication preferences
To make a privacy-related request, please contact us.
8. Children's Privacy
NOOKMONT does not knowingly collect personal information from children under the age required by applicable privacy laws.
If you believe a child has provided personal information to us, please contact us and we will take appropriate action.
9. Business Information
NOOKMONT is operated by:
CHUN NAM FURNITURE FACTORY LIMITED
Business Address:
FLAT/RM I, G/F, LUCKY HORSE INDUSTRIAL BLDG,
64 TONG MI ROAD, MONGKOK, KL
Customer Support Email:
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
Any updates will be posted on this page with the revised effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Email:
service@nookmont.com